SaaS · Web App
WotNot: The Bot Builder Behind a Chatbot SaaS
WotNot needed chatbot creation to be a product feature, not an engineering project. We built the drag-and-drop builder at the heart of their platform.
Bots took an engineer and an hour
Every new chatbot meant manual configuration. At SaaS scale, that made the product's core promise expensive to keep.
Customers wanted control
Businesses buying WotNot wanted to build and edit their own bots without waiting on anyone.
A visual drag-and-drop builder
Conversation flows assembled from blocks: inputs, buttons, carousels, calendars, forms, file uploads and sliders.
Power features for real products
Advanced branching, JavaScript code blocks for custom logic, and jump-to-block navigation for complex flows.
Channel integrations
Bots deploy to web chat, WhatsApp, Facebook and SMS from the same canvas.
“Harsh played a pivotal role in shaping our product, significantly contributing to the development of our top-tier no-code bot builder, enabling the creation of chatbots within minutes.”Hardik, Founder, WotNot Solutions
Chatbot creation went from an engineering task to a customer feature. The builder became a core selling point of the WotNot platform.
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